Some of the Testimonials recieved by email:
This year has proved to be a difficult one for our family due to me having an accident, my husband having an operation, moving house and my mother coming to live here with us due to needing care due to dementia. We have managed to get through this with the invaluable guidance of Valerie who has always been at the end of the phone to help us cope with never ending mounds of paperwork.
Having lived here for 9 years with our 2 now teenagers we have learnt that having Valerie's assistance gives us the peace of mind that we have dealt with things in the correct French way and saving us time and money in the end.
We'd recommend her to help . Gill
We muddled through for about 8 years understanding, and misunderstanding letters we received in French. Then someone gave us the name of your company, and we are very happy with the service you offer. Normally we can sort things out with an email, but on occasions you have visited our home to explain things, after 10 years, you got us a decent deal with France Telecom, and you've also been of great assistance with Alis' work, explaining documents etc, not to mention dealing with our taxe d’habitation and taxe Foncière, all in all we have been more than pleased with the service you offer.
Colin Millin, L’Absie (79).
Having a bit of French and computer knowledge, I thought I would try and sort out my own first French Tax return online and felt very pleased with myself as I thought I had done it. I couldn't have been more wrong, a chance meeting with Valerie, made me realize that I hadn't done it at all and Valerie did it for me there and then and even took it to the Tax Office for me with a covering note of explanation. She is worth every cent.
HELEN CROSTON - St Valérien (85).
Val is great ! She has helped me with a variety of things from setting up businesses, paperwork and forms, proof reading items and phone calls that I could not face. Val has also arranged sworn translations on my behalf. She is always prompt and very efficient, she makes life in France that bit easier. Thank you Val !
Val Assist services are professional and she resolves issues very quickly.
She is very knowledgeable about how the French systems work and is a fountain of information.
Val has assisted us with both business and personal matters and we would always contact her if we need any help.
We would highly recommend her services. Thanks Ali
I had a miserable year, running short of money and worrying about how I could get prescriptions from the UK for my diabetes and find work as a carpenter in France. Someone recommended I speak to Valerie, she explained that I would be able to get all my treatment in France free of charge, she sorted out all the paperwork, completed my Tax return for me, set me up as an auto-entrepreneur and things are really looking up for me now, I feel so much better about my future.
PAUL PAPWORTH - La Jaudonnière (85)
The move from using an expensive accountant’s services to Val Assist was seamless, everything was explained and we’ve never regretted it. Competent and unfussy, Val Assist does everything we want it to and more. DT & G (85)
We recently decided to get married in France but in spite of having a moderate knowledge of the language we soon encountered difficulties. We then called in Val who efficiently and speedily helped us deal with filling in the forms, visited the Mairie with us and got all the documents officially translated. We only wish that we had done this sooner as she saved us stress, money and time and did all this in a very friendly and cheerful way at a reasonable charge. Without hesitation we would recommend her and have since used her services again.
Jill and Andy GIBBS, Thouarsais-Bouildroux (85).
Valerie Patard from Val Assist has been an absolute God send to us. We have had various problems with our house & tenants & as we don't live in France we have found Val's services to be utterly brilliant which have taken a great deal of pressure off us. From any translation issues, tenancy issues to any number of problems. We always find that Val "knows a man who can" & has introduced us to any trade that we have needed help with. Her costs are extremely competitive & on some occasions we have actually questioned if she has charged us enough. She is a star ! We would recommend her services without hesitation.
Lynn & Alex ROOTS, Antigny (85).
I was recommended to contact Valerie who was given a glowing report from a friend to help me with a few documents I had for DRIRE and planning permissions for my home. Valerie has been very helpful and I only wish I’d have known of her when we first moved here 4 years ago. Like many I have basic French that gets me by and I’m learning to speak better however with certain documents that are very difficult to make any sense of Valerie has been an asset to know. My whole family over here now send me docs to send on to Val for translation. I would recommend her to a friend for certain."
Christina, Mouilleron-en Pareds (85)
Val has been an invaluable support over the last 12 months. She has also been our lifeline in times of crisis over the last 8 years. We have no hesitation in recommending her services to anyone who has a difficult situation to deal with. Excellent service from a lovely lady. Chris and Ken Smith (79)
Val Assist (Valerie Patard) has been indispensable to me, since I arrived in this region twelve months ago. From the simplest tasks like ordering wood, to the complicated process of obtaining a ‘carte de séjour’ for my Russian Wife! I have worked in the professional language industry, so I can say with confidence and professional knowledge that Val Assist offers extremely good ‘value for money’ services, quickly and professionally delivered.
Thank you so much for all of your help over the time I have known you. I just wish I had found you a long time before, oh how much easier my life would have been! Your help over the last few weeks in finally getting my money out of France has been invaluable. Thank you for everything.
Barbara Smith, UK
Thank you so much for all your hard work in arranging and piloting through the sale of our house. We were dreading the necessary bureaucracy involved and you made it painless. I could not recommend your service more, as you are a consummate professional who speaks perfect English and understands the English. Thank you so much. Tony and Caroline Buttolph
Now that all the formalities of our recent house purchase are finalised I would like to take the opportunity tell you how impressed and grateful I am with the invaluable help and advice you gave.
The weight you took from my shoulders in dealing with all aspects of my new purchase was enormous and very professional and I look forward to working with you again in the future.
I thoroughly recommend your value for money services,
a huge thank you from Mary Trubody
Valerie provided great help for over 5 years to assist the purchase of a plot of land in La Tranche Sur mer. She then helped me through the meetings with a builder and all contracts. Valerie assisted confidently with tax returns, arranging maintenance and looking after the house when we were not around. Valerie then assisted in the sale of the house last year and the complicated processes around that. I hope to buy another house in France in a few years time and I will definitely use her services again. A Chapman (UK)
We are new to the French property market and not very good with the language especially when dealing with statutory bodies in France.
Valerie has been our saviour, she has taken on our issues with great passion, when dealing with the local Marie's office, our French speaking neighbours and other statutory authorities on planning and utility issues.
Valerie has kept us informed of our options from a legal prospective and managing the expectations of our neighbours throughout the planning and construction process.
Valerie has exceeded our expectations in arranging meetings both with us and third parties to suit our timetables which at times have had a very narrow window; she has attended meetings on our behalf, some of which have required tact and diplomacy to achieve the required outcome.
Valerie has provided excellent service going above and beyond what we would expect of a young lady providing translation services, all of this while maintaining a smile; I have recommended Valerie to several people and would be happy to do so in the future, we will continue to use Valerie even if our French improves.
It is difficult to put into a few words the high regard we have for you and the level of service you have provided to us over the past twelve months.
1, rue Basse
Tél : 00 33 (0)6 84 78 21 57
N° Siret : 488 256 645 00018 - N° APE 748F